This Privacy Policy explains how On Point Commercial Floor Systems collects, uses, and protects information submitted through this website, including commercial site walkthrough requests, phone clicks, analytics, advertising tracking, and call tracking.
Information we collect
When you request a walkthrough or contact us, we may collect your name, company, phone number, email address, project location, facility type, square footage, current floor condition, timeline, and project details.
The website may also collect technical and usage information such as page views, button clicks, form attempts, referral source, UTM campaign parameters, device/browser information, IP-derived general location, and phone-click activity.
How we use information
- Respond to commercial flooring, floor removal, and site walkthrough requests.
- Review project scope, floor condition, timing, and service fit.
- Send lead details to the business contact, email provider, CRM, or webhook configured for the website.
- Measure website performance, advertising results, and conversion activity.
- Improve website content, forms, service pages, and marketing campaigns.
Analytics, ads, and call tracking
This website may use tools such as Google Tag Manager, Google Analytics, Google Ads, Meta Pixel, and call tracking services. These tools may use cookies, pixels, URL parameters, phone-number replacement, or similar technologies to understand how visitors find and use the site.
If paid ads are running, phone links may use a tracked phone number so calls can be connected to advertising campaigns. Organic visitors may see the main business phone number.
Where the website displays a privacy and tracking notice, visitors can choose necessary-only operation or allow analytics and advertising measurement. Necessary-only operation keeps the site readable and forms usable while limiting marketing scripts and paid call-number swapping.
How information is shared
We do not sell project lead information. Information may be shared with service providers that help operate the website, deliver lead notifications, host the site, process form submissions, provide analytics, provide advertising measurement, provide call tracking, or support customer follow-up.
Data security and retention
We use reasonable safeguards to protect information submitted through the website. No website or online transmission is completely secure. We keep lead information only as long as reasonably needed for project follow-up, business records, analytics, advertising measurement, legal compliance, or dispute resolution.
Your choices
You can choose not to submit the form and contact the business by phone instead. You can also use browser settings or third-party tools to limit cookies and tracking. Limiting tracking may affect analytics and ad measurement but should not prevent you from reading the website.
Current choice: necessary-only operation.
Children's privacy
This website is intended for commercial flooring inquiries and is not directed to children. We do not knowingly collect personal information from children.
Policy updates
We may update this Privacy Policy when the website, form handler, analytics setup, advertising tools, or business practices change. The updated date above will show the latest revision.
Contact
For privacy questions or requests, contact: quote@onpointfloorremoval.com.